At Goimoto, we are dedicated to safeguarding your privacy and ensuring that your personal information is treated with the utmost care and respect. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with us through our website, mobile applications, or other means. By engaging with Goimoto’s services, you agree to the practices described in this policy.

1. Information We Collect:

We collect several categories of information to deliver and improve our services effectively. The types of information collected include:

a. Personal Information:

We gather personal information when you sign up for memberships, consultations, or contact us for inquiries. This information may include:

• Full name
• Date of birth
• Email address
• Phone number
• Residential or billing address
• Payment information (processed securely through third-party providers)

b. Health Information:

As a naturopathy center, we may request health-related information to personalize your treatment plans. This could include:

• Medical history
• Current health conditions
• Lifestyle habits (e.g., diet, exercise routines)
• Allergies or sensitivities

This data is collected only with your explicit consent and used solely for therapeutic and consultative purposes.

c. Usage Data:

When you access our website or mobile applications, we collect data about your interactions, such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Clicks, scrolls, and other interactions

This data helps us understand user behavior and optimize our digital platforms.

d. Cookies and Tracking Technologies:

Goimoto uses cookies and similar tracking technologies to improve user experience and gather analytics. Cookies are small files stored on your device that enable us to:

• Remember your preferences
• Track your login sessions
• Analyze site performance

You can manage or disable cookies through your browser settings, but doing so may limit some functionalities of our website.

2. How We Use Your Information:

We use the information collected for various purposes, ensuring that it aligns with your expectations and our commitment to your privacy:

a. Delivering Services:

Your personal and health information is used to:

• Provide tailored naturopathy treatments and consultations
• Process memberships and subscriptions
• Respond to your inquiries and requests

b. Enhancing Customer Experience:

We use your feedback and behavior data to:

• Improve the quality of our services
• Develop new offerings and features
• Customize your experience on our website or app

c. Marketing and Promotions:

With your consent, we may use your contact information to:

• Send newsletters, updates, and promotional offers
• Notify you about new services, workshops, or events

You can opt out of marketing communications at any time by clicking the unsubscribe link or contacting us directly.

d. Security and Fraud Prevention:

To protect your data and ensure the safety of our platforms, we may:

• Monitor usage patterns for suspicious activity
• Investigate and prevent unauthorized access or transactions

e. Legal Compliance:

We may use or disclose your information to fulfill legal obligations, respond to lawful requests, or enforce our terms and conditions.

3. How We Protect Your Information:

We implement robust measures to protect your information against unauthorized access, disclosure, alteration, or destruction. These measures include:

a. Data Encryption:

All sensitive information, such as payment details and health records, is encrypted during transmission and storage.

b. Secure Storage:

Personal data is stored on secure servers with limited access, protected by firewalls and other security technologies.

c. Access Controls:

Access to your information is restricted to authorized personnel who require it for their roles. These individuals are bound by confidentiality agreements.

d. Regular Audits:

We conduct periodic security audits and assessments to identify and mitigate vulnerabilities.

Despite our efforts, no method of transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Sharing Your Information:

Goimoto respects your privacy and does not sell or trade your personal information. We share your data only in the following circumstances:

a. With Service Providers:

We engage third-party providers to assist with services such as:

• Payment processing
• Email marketing
• IT support and analytics

These providers access only the information necessary for their functions and are required to maintain confidentiality.

b. Business Transactions:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change.

c. Legal Obligations:

We may disclose your data to:

• Comply with applicable laws or legal processes
• Respond to governmental or regulatory requests
• Protect our rights, property, or safety

5. Third-Party Links:

Our website or app may include links to third-party websites or services, such as social media platforms or payment gateways. Goimoto is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

6. Your Rights and Choices:

You have the right to control how your information is used and shared. This includes:

a. Accessing Your Information:

You can request a copy of the personal data we hold about you and verify its accuracy.

b. Correcting or Updating Information:

If any of your personal details are incorrect or outdated, you can request corrections or updates.

c. Deleting Your Information:

You can request the deletion of your data, subject to legal or contractual obligations requiring retention.

d. Opting Out of Marketing:

You can unsubscribe from marketing communications by:

• Clicking the unsubscribe link in our emails
• Contacting us directly

To exercise any of these rights, please contact us using the details provided in Section 10.

7. Children’s Privacy:

Goimoto’s services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

8. International Data Transfers:

As Goimoto operates primarily in India, your information may be stored and processed within India. If you access our services from outside India, you consent to the transfer and processing of your data in accordance with this Privacy Policy and applicable Indian laws.

9. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant updates will be displayed over our website only. The “Last Updated” date at the top of this document indicates the latest revision.

We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us:

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Goimoto
Address: Maloo Layout, Gopal Nagar, Amravati, Maharashtra, 444607.
Phone: 9067850123 / 9067830305
Email: support@goimoto.in
Website: www.goimoto.in

11. Additional Information for Users:

a. Data Retention:

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory requirements.

b. Consent Withdrawal:

You may withdraw your consent to our use of your personal information at any time. However, this may limit our ability to provide certain services.

c. Grievance Redressal:

For concerns regarding data handling, you can reach out to our Data Protection Officer at +91-9067850123. We are committed to resolving any complaints promptly.

This Privacy Policy reflects our commitment to transparency and responsible data handling. At Goimoto, we prioritize your trust and work diligently to ensure your privacy is respected and protected.